Shipping Policy

Shipping Policy

Thank you for shopping with us! We want to make your shopping experience as smooth and enjoyable as possible. Please read our shipping policy below for all the details about our shipping process, including free shipping offers and time-sensitive promotions.

Shipping Rates & Delivery Times

We offer fast and reliable shipping to ensure your order arrives in the best condition, as quickly as possible.

  • Free Shipping: Enjoy free shipping on all orders for a limited time! No minimum purchase required. This offer applies to all domestic orders.
  • Standard Shipping: For all other orders, standard shipping rates apply. Shipping fees will be calculated at checkout based on the delivery location.
  • Estimated Delivery Time: Orders typically arrive within 3-10 business days for domestic shipments. International shipping may take longer, depending on the destination.

Order Processing Time

  • All orders are processed within 1-2 business days.
  • Orders are shipped on business days, excluding weekends and holidays.
  • Please note that processing times may vary during peak seasons or sales events.

Limited-Time Free Shipping Offer

  • Current Offer: We’re currently offering free shipping on all orders! This is a limited-time promotion, so be sure to take advantage before it ends.
  • No Code Needed: Simply add your items to the cart, and enjoy free shipping at checkout. No promo code required.

International Shipping

  • We offer international shipping to select countries. International shipping rates and times will vary based on your location.
  • Please be aware that customs fees, taxes, and duties may apply depending on your country's regulations. These charges are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, we will send you a tracking number via email, so you can track your package’s journey.
  • You can also check your order status at any time through your account page.

Returns & Exchanges

  • We want you to be completely satisfied with your purchase. If for any reason you're not, please refer to our [Return & Exchange Policy] for instructions on how to initiate a return or exchange.
  • Return shipping costs may apply unless the item is defective or incorrect.

Shipping Address & Issues

  • Please double-check your shipping address before completing your order to ensure timely delivery.
  • If your order is returned due to an incorrect address, you will be responsible for reshipping fees.

Contact Us

If you have any questions about our shipping policy or need assistance with an order, feel free to contact us at ozessentialshop@gmail.com

Thank you for choosing us! We’re excited to serve you!